General information
Do I need experience working in the disability sector or a not for profit organisation to apply?
Unless the job advertisement specifies a type of qualification or skill level, no experience is required. Many of the roles we recruit for look for specific skills or knowledge, and it may actually be important to have experience in other sectors or industries, and different types and sizes of organisations.
How long will it take for my application to be processed?
If you've applied for an open vacancy it can take up to four weeks.
- Once you've submitted your job application you'll receive an email to confirm it has been received.
- We will then go through a detailed selection process to ensure we employ the most suitable candidate for the role. This can include a preliminary phone interview, group interview, face-to-face interview and reference checks. If you are made a formal offer of employment there may then be further checks and paperwork required. Unsuccessful applicants will be contacted via email to advise the status of their application.
If you've submitted an expression of interest, we may not be in touch until a role that matches your criteria becomes available. It's always a great idea to set up a job alert as well, so that you're notified as soon as a job becomes available that matches your criteria.
Do I need to apply for Criminal History Screening?
We require all employees to hold both a Blue Card and a Yellow Card/NDIS Worker Screening Clearance so they can work with all of our services, regardless of their position. Our Recruitment team will process your application with all of the required paperwork as part of the recruitment process.
Personal care or direct support roles
Do I need experience or qualifications to apply for this type of role?
First and foremost, we are looking for candidates who believe in CPL's vision of an inclusive society for all people.
Prior to commencing employment at CPL, you may be required to obtain specific certificates or checks, depending on the type of role you're successful for. This will be included in the job advertisement and we will assist you in obtaining them as part of the recruitment process.
What kind of hours or shifts would I work?
CPL is a 24 hours a day, 7 days per week service with varying shift times. These can range from an hour to "sleepover" shifts, where accommodation is provided for you to sleep at a person's house, and provide assistance if the person wakes during the night and needs support.
How do I know if the hours/shifts of the job matches my availability?
As part of the recruitment process we will ask you to fill out an availability form to indicate what hours you are available to work. This form helps us to make sure we're recruiting you to work the right shifts, as well as matching you with the right clients.
How often are jobs available?
We are always recruiting for new Direct Support Workers. CPL is growing so quickly, and new clients with different goals are joining us all the time. We're a leading provider of disability support services in Queensland and Northern New South Wales. We also provide aged care support in a number of locations.
What's the National Disability Insurance Scheme (NDIS)?
The NDIS is the new way that people with disabilities receive funding, giving more choice and control to our clients. You can find out more here.
Rewarding career options
“You have to genuinely care about people and the dreams they want to follow. You don’t want to talk for someone, you want to advocate for someone and assist them to talk for themselves.”
– Carrie, CPL Direct Support Worker