Preparing for your first NDIA meeting

During this conversation you will be asked to complete an Access Request Form. Usually this can be done over the phone if you’re already receiving disability funding. They will also ask you a series of questions. This is nothing to be afraid of; these questions will help them to:

  • Confirm your identity and/or authority for someone to act on your behalf
  • Secure your consent to enter the scheme and seek further information from third parties
  • Determine if you meet the NDIS access requirements (these could be questions relating to your age, residence, and disability)

Once this is done, the NDIA will arrange a date and time for you to meet with a Local Area Coordinator (LAC). This could be a face-to-face meeting in a place of your choice or, if you prefer, a phone meeting.

Not currently receiving services? If you are a person with disability or have a child with developmental delay you may still be able to access community linking or individualised support once the NDIS becomes available in your area.


On the day – your NDIA meeting

The time has come for your meeting. Today is an opportunity to go through the support you are currently receiving and your goals and aspirations for the future. This meeting usually lasts for an hour and a half. The LAC will ask specific questions and record your answers. The conversation will be tailored to meet your needs and goals. If there are things you want to achieve but your current supports are not adequate, they can focus on ways to reach these goals. Remember, this is your meeting to express how you want to live your life.

Our top tip: Ask the LAC to read back the notes they have taken from your responses to their questions to make sure they really understand. This will help you to get your point across and iron out any errors or misunderstandings.


What to do next

After your meeting with the NDIA they will let you know within 7-10 days if you have an approved NDIS plan, including the start date for your funding (known as the Approved Plan Date).

Remember: You must let CPL know when you have your meeting with the NDIA. As soon as you received your Approved NDIS Plan the supports you have received from CPL will no longer be covered by your previous funding arrangement.

You will need to contact CPL to establish a new arrangement, meaning that you are able to continue receiving your support without any interruptions. You can call us anytime on 1800 275 753.


Find out how to access supports