I am unable to see my assigned courses. How do I access them?
Kudos on being the team admin/leader for your team. On logging in, you will be directed to the admin view dashboard. To jump into the learner view and complete your training, click the little drop down arrow on the top-right hand corner of the screen, next to the circle with your initials. Click “Switch to learner view”. You will be redirected to your learner dashboard where your assigned courses will be displayed.
How do I assign people to my team? I can’t find my team member on the list?
On your team profile page, click the button - “Assign people to this team” and search for the name you wish to add. Not able to look for someone in the list? Email the Learning and Development team - training@cpl.org.au with the person and team name to add.
When should I delete a team member from my team list?
If you are sure that a particular person has been wrongly assigned to your team, please delete their name from your team list by clicking the X mark against their name.
Does a user’s completion record get deleted when I delete them from my team?
No, the user is only deleted from your team. Their assignment to other teams and courses as well as course completion record remains unchanged. Their account is never deleted from the Learning Hub to maintain their training record for future.
What happens when a person completes their employment at CPL? Will they still be able to access their Learning Hub courses?
On completion of employment, it is the manager’s responsibility to complete requisite paperwork with Payroll to deactivate their employment status on Aurion. Once deactivated on Aurion, they will be automatically deactivated on Learning Hub and will not be able to access their training. However, their record will still be maintained on the platform for future reference.
Watch our "Admin View" video
Watch our "People and Team Tab" video
Friday Tech-Bits
Each week the Learning and Development team send out a quick tip on ways to use the Learning Hub. Click below to see our most recent Friday Tech-Bits.
Contact us
Still don’t have an answer? Contact the Learning and Development Team – we’re here to help! Please log a help desk request here. Alternatively you can email training@cpl.org.au or call 1800 275 753.