Payment and funding information

The National Disability Insurance Scheme (NDIS) provides support for Australians with disability, their families, and carers, allowing you to make decisions about your supports and your service providers.

You can use your NDIS funding to pay for CPL services. To check your eligibility for NDIS funding, visit the NDIS section of our website or explore the following links:

- [Read about the NDIS and how it works](#)
- [Read about NDIS eligibility](#)
- [Read our frequently asked questions about the NDIS](#)
 

We strive to offer high-quality services at the best price. CPL is a Registered Provider, and we align all our services with the price limits and conditions set by the current NDIS Pricing Arrangements and Price Limits.

From July 2024, price limits for all NDIS supports delivered by disability support workers will increase, in line with the Fair Work Commission's decision to increase award wages. The NDIA has adjusted the plans of NDIS participants accordingly, with funding indexed to reflect these pricing changes. Updated versions of the NDIS Pricing Arrangements and Price Limits and the NDIS Support Catalogue are available, outlining the latest pricing arrangements:

• NDIS Pricing Arrangements and Price Limits
• NDIS Support Catalogue

This policy applies to all CPL services, detailing that a provider can claim 100% of the agreed fee from a participant’s plan for short notice cancellations or no-shows, subject to the NDIS Pricing Arrangements and Price Limits and the terms of the service agreement with the participant. A cancellation is considered short notice if:

• The participant does not show up within a reasonable time at the agreed place for a scheduled support.
• The participant gives less than seven clear days’ notice for a support.
   

The TTP has ceased as of 1 July 2024.

• Fee for Service: If you are not eligible for NDIS funding or wish to access a service not covered in your plan, CPL's services can be paid directly with cash, debit, or credit card. BPay is also available and will be invoiced.
• Chronic Disease Management Plan (CDMP): Offers access to Medicare benefits for people with chronic medical conditions to cover allied health services.
• Department of Human Services: Provides payments and services to support people with illness, injury, or disability, and their families or carers.
• Companion Card: For people with disability who need lifelong attendant care support, helping cover the costs of participation in community activities with a companion. Learn more.
• Disability Support Pension (DSP): Supports people between 16 and pension age who cannot work due to a permanent condition. Inquiries should be directed to Centrelink. Learn more.
• Home Care Package (HCP): CPL’s In-Home Care services help older Australians live at home longer under a government-funded package, excluding Commonwealth Home Support Programme funding fees. Learn more.
• Commonwealth Home Support Programme (CHSP): Funded by the Australian Government, CHSP offers entry-level aged care services for older people who need assistance to continue living independently at home. Learn more.